Last updated: 18 May 2026
1. Identification data
The website cleverclean.ro is operated by [Company name] SRL, registered office: [full address], registered with the Trade Registry under no. [J…/…], fiscal code [RO…], phone 0721 886 946, e-mail office@cleverclean.ro.
2. Acceptance of terms
Use of the website and/or placing an order for services implies full acceptance of this document. If you do not agree, please do not use the services.
3. Services offered
We provide professional cleaning services for residential and commercial upholstery and auto detailing. The description of each service is published on its dedicated page.
4. Prices and payment
Prices are expressed in lei (RON) and may or may not include VAT, as explicitly stated. Payment is made by cash, card, bank transfer or cash on delivery. The tax invoice is issued in accordance with the law.
5. Booking and execution
Bookings are made by phone, WhatsApp, e-mail or through the online form. The delivery deadline is agreed upon confirmation of the booking.
6. Right of withdrawal
The consumer has the right to withdraw from the contract within 14 days, in accordance with GEO no. 34/2014. Details and the standard form are available in the Return policy.
Exception: the right of withdrawal is lost if the service has been fully performed with the consumer’s prior express consent (art. 16(a) GEO 34/2014).
7. Complaints
Any complaint can be sent to office@cleverclean.ro or by phone at 0721 886 946. We will respond within a maximum of 30 calendar days.
8. ANPC and online dispute resolution
For complaints you can contact the National Authority for Consumer Protection (ANPC) — anpc.ro — or the European online dispute resolution platform (ODR): ec.europa.eu/consumers/odr.
9. Liability
We are not liable for indirect damages. Contractual liability is limited to the price actually paid for the service in question.
10. Intellectual property
The content of the website (texts, images, logo, design) belongs to Clever Clean and/or its partners and is protected by Law no. 8/1996 on copyright and related rights.
11. Force majeure
The parties are not liable for non-performance of obligations in case of force majeure, as defined by the Civil Code.
12. Applicable law
This contract is governed by Romanian law. Any disputes are settled amicably and, failing that, by the competent courts at the provider’s registered office.
13. Changes
We reserve the right to modify these terms. Changes take effect when published on this page.